You are fully protected by our 100% Money Back Guarantee. If during the next 7 days you experience an issue that makes our product unusable and we are unable to resolve it, we’ll happily consider offering a full refund of your money.
What it means?
Once you have encountered the product unusable due to technical issues within the valid refund period, you can contact our support team to try to resolve the issue. If we are unable to resolve the issue, we will refund you.
Please note that we DON’T provide refunds due to technical issues unless you allow us to adequately try and assist you. If I’m unable to resolve the issue for you, We will provide a refund. Please contact us before requesting a refund for a technical issue.
This policy also does not cover refunds for the following cases:
- Missing feature(s)
- 3rd part conflict
- Discovering a better alternative
- You changed your mind
Subscriptions & Automatic Renewals
The product’s license is sold as automatically recurring subscriptions that renew each year/month on the anniversary of the purchase date.
All subscriptions automatically renew at the end of the annual license term unless You cancel the subscription prior to the automatic renewal date.
We cannot grant refunds on renewal payments or on certain other purchases and upgrades.
For annual subscriptions, we will attempt to send you a renewal reminder email thirty (30) days prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed. Such a reminder would only be a courtesy, and depends on your email client, potentially can end up at your spam box, so do not rely on that email – you alone are responsible for taking any action before a renewal takes effect. Just add yourself a calendar reminder 🙂
If a subscription renewal fails, the system will attempt to process the payment 3 more times according to our dunning mechanism schedule. After the 4th failed attempt, the subscription will be canceled.
If you subscribe to the monthly or annual plans, and your license expires due to a failed renewal, subscription or license cancellation, the paid features & functionality of the product will be disabled.
You can always access your account and cancel the subscription via https://wpplover.com/account/